Case Study: Western Regional Security achieves faster de-escalation and halves operations time with the Axon Network

De-escalating in the Field And Cutting Operations Time in Half With the Axon Network

Western Regional Security needed a way to better monitor officers on patrol, quickly de-escalate dangerous encounters, and simplify how video was ingested, stored and shared. Before adopting Axon, the company relied on anecdotal evidence, kept all footage on-premises, faced liability risks and long investigations, and had limited ability to review or distribute footage off-site. Western Regional Security deployed the Axon Network — including Axon Body 3 cameras, Axon Evidence (evidence.com) and Axon Respond — to address these gaps.

Axon implemented body-worn cameras, cloud evidence management and live-streaming so incidents are automatically captured, uploaded and easily shared. The result has been clearer, faster investigations and improved officer safety as subjects change behavior when recorded; disputes are resolved with video rather than “he says, she says.” Using Axon cut operations time in half, reduced complaints, simplified evidence sharing with clicks instead of physical media, and lowered storage costs by moving data to the cloud.

Western Regional Security

Phillip Ortega

Operations Manager