Case Study: Alameda County Sheriff’s Office rescues failing body-worn camera program and saves hundreds of work hours with Axon

Alameda County Sheriff’s Office - Customer Case Study

Alameda County Sheriff’s Office, a 1,005‑sworn agency serving Alameda County, CA, faced a failing body‑worn camera program after deploying roughly 500 cameras from another supplier. Deputies reported weak switches, frequent breakage, and an outdated evidence workflow that forced time‑consuming server‑to‑client transfers and led to heavy reliance on physical media. Seeking a better solution, the Sheriff’s Office evaluated seven vendors — including Axon — and tested Axon’s body‑worn cameras and Evidence.com platform.

The agency selected Axon in June 2017; Axon cameras (1,200 deployed) scored 9.6/10 in field testing and Axon provided hands‑on support for implementation and training. Moving evidence to Evidence.com eliminated about 213 DVDs per month and saved the Sheriff’s Office hundreds of work hours monthly in CD/DVD creation and review, while improving reliability and enabling tighter integration with TASER CEW, Axon Signal products, and future AI‑powered automation. Axon’s support and training also helped normalize camera use in recruit academies, accelerating adoption across agencies.

Alameda County Sheriff’s Office

Dan Brodie