Case Study: Regal Service Company achieves precise fleet cost tracking and staffing savings with Axon Software

Regal Service Company - Customer Case Study

Regal Service Co., a 40-year-old carrier operating about 100 power units out of Ripley, NY, was using an aging, limited software package and relied heavily on manual dispatch and disparate accounting tools. Seeking a fully integrated dispatch-to-accounting system, Regal selected Axon Software to replace their legacy processes and centralize operations.

Axon Software delivered a unified platform that automated dispatch, billing, settlements and reporting, enabling Regal to track costs and profitability by truck, lane and empty miles, generate IFTA reports, email subsidiary ledgers, and produce custom management reports. The result: easier receivables collection, faster driver settlements, and operational efficiencies that allowed Regal to redistribute work and avoid hiring roughly four to five positions—paying for Axon through personnel savings over three years—while also preventing disruption when their old system failed shortly after go-live.

Regal Service Company

Carol Uglow

Regal Service Company