Case Study: RB High Tech Transportation eliminates billing mistakes and doubles fleet capacity with Axon Software

RB High Tech Transportation - Customer Case Study

R.B. High Tech Transportation Inc., a specialty carrier founded in 1984 that hauls high‑value electronics, medical equipment and fine art, faced inefficient, error‑prone billing and administrative workflows — using three separate programs, re‑entering data multiple times, and lacking reliable document imaging. To address these issues they implemented the Axon Software transportation system, including its document imaging and billing modules.

Axon Software consolidated billing, rating and invoicing into a single workflow, letting staff attach photos to orders and correct mistakes easily; as a result R.B. High Tech Transportation Inc. reports that billing mistakes have “all but been eliminated,” the multi‑step process was reduced to one step, office productivity increased, customer communications are faster (fax/email from the system), and the company was able to grow its fleet and operations with the time savings provided by Axon Software.

RB High Tech Transportation

Craig Browne

Owner