Case Study: R. B. Humphreys Inc. achieves streamlined billing, dispatch and faster month-end closes with Axon Software

R. B. Humphreys Inc - Customer Case Study

R.B. Humphreys Inc., a Rome, NY–based trucking company operating 65 power units and about 95 reefer trailers along the East Coast, struggled with heavy paperwork, a difficult legacy COBOL system, and time-consuming billing, dispatch and payroll processes (including managing fuel surcharges and tracking individual stops and driver pay). To address these challenges they implemented Axon Software’s integrated trucking system, aiming to simplify data entry, improve integration across dispatching, billing and accounting, and make information easier to access.

Axon Software delivered a single, point-and-click system with order-once workflow, document scanning tied to invoices/orders, an executive briefing dashboard, and easy fuel-surcharge handling. As a result, R.B. Humphreys Inc. significantly reduced processing time (month-end close now takes about two hours), sped weekly billing and payroll, improved billing accuracy and searchability of paperwork and driver history, and can grow volume without adding staff — outcomes the company credits directly to Axon Software.

R. B. Humphreys Inc

Bob Glownia

General Manager