Case Study: P & B Transportation Inc achieves 25% fleet growth and dramatic dispatch efficiency with Axon Software

P & B Transportation Inc - Customer Case Study

P & B Transportation Inc., a flatbed, dump and water‑truck hauler in Apollo, PA, was frustrated with antiquated dispatch and invoicing software that made repetitive load creation slow and offered poor visibility into jobs. Around 2009 they replaced those legacy systems with Axon Software’s Windows‑based dispatch and billing solution and received extensive online and phone training from Axon Software.

Axon Software delivered a simple, full dispatch system that lets P & B duplicate loads, recall complete job details, track dispatch-to-delivery-to-invoice status, and run detailed reports. The change cut setup time for grouped runs from about 20–30 minutes to under five minutes, enabled a ~25% fleet increase without adding staff (and the capacity to add another 10–15 trucks), and improved invoicing accuracy and customer service.

P & B Transportation Inc

Gene Williams

Dispatcher