Case Study: Market Express Transportation achieves increased profitability and faster invoicing with Axon Software

Market Express Transportation - Customer Case Study

Market Express Transportation Inc., an LTL carrier based in Fresno, CA operating 25 refrigerated trucks, struggled with manual fuel-tax tracking, slow invoicing (often 10–15 days past delivery), and significant lost billings (about 25% of orders). They have used Axon Software since April 2003 to address the need for integrated reporting, real-time data access, and better customer and regulatory information flow.

Axon Software implemented an integrated, easy-to-use system with real-time order entry, comment history, automated reporting and reliable backups, plus responsive support. As a result, Market Express now invoices within days instead of weeks, recovered previously lost billings, improved cash flow (paying vendors in ~30 days vs ~90), returned to profitability, reduced headcount by three without service loss, and achieved clearer driver payroll — prompting the CFO to say “Axon costs us nothing.”

Market Express Transportation

Marva Petrquin

Chief Financial Officer