Case Study: Horizon International Distributors achieves increased efficiency and instant customer updates with Axon Software

Increased Our Efficiency with Enhanced Communication

Horizon International Distributors, a Winnipeg-based long-haul refrigerated transportation company, needed a way for its multi-person dispatch team to communicate efficiently and keep shipment details (including cross‑border fields like AGR and seal numbers) visible and accessible. To solve this, the company implemented Axon Software beginning January 1, 2007, to replace an outdated system and centralize dispatch, driver and customer information.

Axon Software provided a centralized TMS with configurable data fields, equipment revenue reporting, clearer owner‑operator statements and satellite tracking access, plus user access controls. As a result, Horizon now delivers instant customer updates, reduced time lost locating work orders or drivers, improved office productivity and clearer, itemized statements for owners — benefits Luc Dubé says have saved the company money and made operations markedly more efficient.

Horizon International Distributors

Luc Dubé

General Manager