Case Study: Harland Veinotte Limited achieves faster billing and better customer management with Axon Software

Harland Veinotte Limited - Customer Case Study

HARLAND VEINOTTE LTD., a Morrisburg, ON carrier handling LTL, FTL and intermodal runs across the Ontario–Quebec corridor, faced fragmented systems — separate accounting, a custom maintenance program with no support, and clunky maintenance/fuel-tax tools — that cost time, caused billing errors, and made dispatching and customer contact inefficient. They selected AXON SOFTWARE for a real-time, fully integrated transportation, maintenance and business-partner solution to replace the patchwork of tools.

AXON SOFTWARE implemented an integrated system with a centralized business-partner database, maintenance and fuel-tax import/reporting, remote access for sales, and streamlined dispatch-to-billing workflows. The result: missed or lost billings were eliminated, invoicing throughput sped up (handling many partial-load invoices per day), fuel-tax reporting and collections became faster and easier, staff satisfaction improved, and management gained real-time visibility — enabling HARLAND VEINOTTE LTD. to grow business and better serve higher-paying customers.

Harland Veinotte Limited

Randy Veinotte

President