Case Study: Monarch Security Solutions achieves dramatic admin and payroll time savings with AXLR8

Monarch Security Solutions - Customer Case Study

Monarch Security Solutions is a fast-growing supplier and trainer of SIA-approved event security staff, supplying hundreds of thousands of event hours each season. They faced major operational challenges—recruiting and training casual staff, managing complex event bookings and compliance, and a time-consuming payroll process—and engaged AXLR8 to deliver an integrated business information system (including the AXLR8 system with staff portal and Trigaware™ autoresponders).

AXLR8 implemented a centralised database, private staff portal, automated email confirmations and alerts, and payroll integration (feeding Sage Payroll), giving Monarch Security Solutions real‑time management information and electronic records. As a result AXLR8’s solution halved the 6,000 monthly calls, reduced HQ administration by at least 7 admin days and 2 manager days per month (with payroll alone saving about 5 days/month), enabled a four‑person admin team to manage ~1,000 staff and positioned Monarch SS for further growth.

Monarch Security Solutions