Case Study: Family Resource Home Care boosts caregiver retention and billed hours with AxisCare

Family Resource Home Care Sees Significant Increase in Caregiver Retention & Record Billed Hours with AxisCare

Family Resource Home Care, a home care agency with 26 locations, struggled with inefficient and inflexible caregiver scheduling software. After trying four other solutions, they needed a partner to help them scale and a platform that could streamline operations to improve caregiver retention and scheduling. They turned to the vendor, AxisCare, for its home care software.

AxisCare provided a customized solution with intuitive scheduling, a Preferred Work Hours feature, and robust reporting. This partnership led to a significant increase in caregiver retention, with 88% of caregivers receiving over 70% of their preferred hours. Family Resource also achieved record-breaking billed hours and found it significantly easier to expand their franchise locations with AxisCare's support.

Family Resource Home Care

Jared Wiberg

Area Vice President of Operations