Case Study: a major cold storage warehouse and transportation company achieves better Power BI analytics with Axis Group

A major cold storage warehouse and transportation company redesigns Power BI for thousands of employees with Axis Group

The customer, a major cold storage warehouse and transportation company, faced challenges with its Microsoft Power BI analytics experience. Their existing reports, which covered Orders, Finances, and Operations, were not designed with user experience in mind, leading to inefficient workflows and confusion for users including Business Development, FP&A, and Site Managers. This prompted them to partner with vendor Axis Group for a redesign.

Axis Group conducted deep UX research and redesigned the applications, ultimately creating two separate but complementary Power BI dashboards instead of one unified report to better mirror user workflows. They also streamlined the mobile and desktop experience for an Order Tracker tool. The solution enabled more natural drill-down behaviors, incorporated the company's brand identity, and allowed users to answer their questions effectively, though no specific measurable impacts were listed in the case study.