Case Study: Sensory Interactive achieves 24/7 remote troubleshooting of massive digital displays with Axis Communications

Sensory Interactive uses Axis network cameras to pinpoint maintenance issues for large-scale electronic billboards

Sensory Interactive, a Baltimore-based consulting firm that designs and operates large-scale digital media installations, faced the challenge of maintaining and troubleshooting hundreds of LED displays remotely without the cost of stationing technicians onsite. To gain 24/7 visibility into performance issues—from failed diodes and content errors to vandalism and obstructions—Sensory Interactive deployed network video solutions from Axis Communications, including AXIS P5534-E and AXIS Q6044-E PTZ dome network cameras and AXIS Camera Station for remote monitoring.

Axis Communications’ rugged HDTV-quality PTZ cameras stream real-time 720p video to Sensory Interactive’s teams in Dallas and Boston over wired or wireless links, with powerful optical zoom and adjustable frame rates to match available bandwidth. The solution let Sensory Interactive pinpoint faults, validate content, detect outages (for example during a NYC heatwave) and reduce costly onsite service calls—saving clients time and travel expense, expediting repairs, and even providing crowd-insight data to optimize campaigns.

Sensory Interactive

Jason Cox

Associate Director of Operations