Case Study: Hyatt Hotel Corporation achieves scalable, high-quality IP video security and centralized monitoring with Axis Communications

Hyatt Hotels revamps its security measures using IP cameras and accessories

Hyatt Hotel Corporation faced a global security challenge: migrate more than 675 properties across 12 distinct brands from analog to networked video while keeping cameras discreet, scalable and easy to manage. To meet this need the customer designated Axis Communications (working with Milestone as its VMS partner) as its preferred camera manufacturer, deploying Axis network cameras, encoders (for example AXIS P7216 and Q7436), AXIS Camera Management and related access/audio devices across properties.

Axis Communications delivered a standardized solution of fixed and panoramic Axis cameras, video encoders and door/audio products integrated with Milestone VMS, enabling single-day encoder installs to convert 16-channel DVRs, AXIS Q7436 blades to drive 80+ channels, and rapid remote configuration and training. The move produced measurable gains — major boosts in image quality and flexible multi-site viewing, simplified clip distribution, faster training (basic system training in under a day), and scale with more than 30,000 video channels registered and some sites deploying up to 1,250 cameras — unlocking operational and business-intelligence uses beyond security.

Hyatt Hotel Corporation

Mark Sanna

Corporate VP and Head of Global Security