Case Study: Phone Wave, Inc. achieves full store coverage and remote management with Axis Communications

Cell phone dealer Phone Wave uses a hosted video solution with Axis, Cloud Vision and Secure-i to improve retail operations

Phone Wave, Inc., a Tampa-based MetroPCS authorized dealer with three retail locations, was struggling with aging analog DVRs that were prone to tampering, overwritten after seven-day loops and produced poor image quality. To modernize surveillance and support franchise growth, Phone Wave chose a hosted, network-based solution built around Axis Communications’ AXIS M3006‑V Fixed Dome Network Camera, deployed by Axis partner Cloud Vision Security with cloud recording via Secure‑i.

Cloud Vision installed one AXIS M3006‑V per store streaming two simultaneous copies — a low‑res stream to Secure‑i’s cloud and a high‑res copy to a local NAS — accessible through a single secure web portal for redundancy and remote access. The Axis Communications–based hosted system eliminated the need to visit DVRs onsite across three stores, provided reliable forensic‑quality video, lowered total cost of ownership through subscription support, and gave the operations manager real‑time business intelligence to improve staff efficiency and drive additional sales.

Phone Wave, Inc

Dale Lemons

Owner and Operations Manager