Case Study: a retail grocery company avoids compressor failure and outage risk with Axiom Cloud Virtual Technician

Retail Grocery Company - Customer Case Study

The Retail Grocery Company was facing significant costs from unplanned downtime and component failures in their supermarket refrigeration systems. For their site in Northern California, the existing system controller was unable to detect a critical compressor failure, a situation that risked product spoilage and lost sales. Axiom Cloud’s Virtual Technician application was implemented to address this challenge by identifying such failures early.

Axiom Cloud's solution used predictive algorithms to compare expected compressor power against real-time measurements, successfully identifying and diagnosing the specific failed compressor. This early detection allowed for a timely repair, preventing thousands of dollars in potential losses from damaged equipment and spoiled food. The vendor estimates this proactive approach will provide the customer an estimated benefit of $113,000 over five years.