Case Study: Retail Grocery Company Prevents Compressor Failure with Axiom Cloud’s Facilities Analyzer

Retail Grocery Company - Customer Case Study

A major retail grocery company in Northern California faced the significant challenge of unplanned downtime and costly compressor failures in its supermarket refrigeration systems. Issues like compressor floodback, which reduces lubrication and can lead to catastrophic failure, were missed by its existing alarm systems. To address this, the company turned to Axiom Cloud and its Facilities Analyzer application.

Axiom Cloud's Facilities Analyzer used algorithms to analyze superheat data, successfully detecting and isolating a floodback issue that traditional alarms had missed. The solution diagnosed the root cause, notified technicians with specific corrective actions, and verified the repairs were effective. As a result, an imminent compressor failure was prevented, estimated to save the customer $89,000 over five years by avoiding tens of thousands in repair costs and product loss.