Case Study: Registry of Births, Deaths and Marriages, Queensland achieves faster vital records processing with Axiell software

Registry of Births, Deaths and Marriages, Queensland cuts processing time from 2 days to 2 minutes with Axiell

The Registry of Births, Deaths and Marriages, Queensland, faced the challenge of modernizing its costly and inflexible mainframe system for managing vital records. The registry needed a more efficient solution to serve its large population and enable services through its many district offices. They selected vendor Axiell to customize and implement a new vital records software system to meet their specific needs.

Axiell implemented a customized system that provided powerful text retrieval and improved the registry's ability to locate records. The solution dramatically reduced processing times from two days to two minutes for applications and achieved 99% system uptime. The registry also gained advanced services like electronic data matching and ad-hoc reporting, and it achieved full cost recovery for the project in just two and a half years.

Registry of Births, Deaths and Marriages, Queensland