Case Study: London Borough of Lambeth Libraries improves public library discovery and reservations with Axiell Arena

London Borough of Lambeth Libraries lets patrons reserve books same day with Axiell

The London Borough of Lambeth Libraries collaborated with Axiell on a project to better integrate their services with the digital ecosystem. Their challenge was to create a more direct and modern connection for users between discovering a book online and accessing it through their local public library.

Axiell implemented a solution that integrated Google Books with their Axiell Arena system. This allows users to search for a title on Google, see its availability at their library, reserve it, and collect it the same day. The solution also included additional features like a bookshelf view and a quick form to join the library, significantly streamlining the user experience and bridging the gap between online discovery and physical library lending.

London Borough of Lambeth Libraries