Case Study: Leading Computer Software Company achieves enhanced breach prevention and streamlined multi-factor authentication with Axiad Cloud

Leading Computer Software Company - Customer Case Study

Leading Computer Software Company, a large enterprise software firm, needed a cloud-based PKI and multi-factor authentication solution to replace an on‑prem platform, reduce administrative overhead, speed user enrollment, scale to 35,000–40,000 users, and meet contract MFA requirements. They worked with Axiad and adopted Axiad Cloud to handle PKI, push notifications and OTP tokens while moving toward passwordless access for external use.

Axiad implemented Axiad Cloud with One Click Issuance, self‑service authenticators, and a fully managed backend, deploying roughly 30,000 users in just over a month. The vendor’s solution helped the SOC detect attempted compromises that were blocked by enforced MFA, cut service‑desk MFA calls by about 35%, delivered ROI within three months, scaled automatically for peak loads, and recorded under 60 minutes of downtime over four years.