Case Study: Federal Agencies achieve phishing-resistant interim and non‑PIV authentication with Axiad Cloud

Federal Agencies - Customer Case Study

Federal Agencies faced a recurring challenge: mission staff, contractors, and consultants often need secure interim access but PIV cards can take weeks to six months to issue or replace, many users are ineligible for PIV, and not all devices read PIV cards—leading agencies to rely on weaker authentication. Axiad, via its Axiad Cloud authentication SaaS, was engaged to deliver phishing-resistant interim and non‑PIV authentication across these complex, heterogeneous environments.

Axiad implemented Axiad Cloud to centrally manage multiple authenticators (PIV, smart cards, USB keys), credentials (certificates, FIDO passkeys), and custom expirations across Windows, Mac, Linux and existing IdPs, enabling multiple authenticators per user and layered, phishing‑resistant access controls. The result: centralized, government‑grade phishing‑resistant interim authentication, reduced wait times for secure access (avoiding PIV delays), and measurable IT efficiencies—productivity improvements of weeks to months—driven by automated lifecycle management, end‑user self‑service, and reduced help‑desk workload.