Case Study: Polar Systems Inc. achieves reliable, low‑maintenance data continuity and higher profitability with Axcient

With Axcient, Polar Systems Helps Clients “Stay Calm and Collected”

Polar Systems, a leading managed service provider in Oregon and Southern Washington (MSPmentor 100), supports more than 45 clients with stable, secure networks. When their legacy BDR solution began demanding excessive engineer time for RMAs and troubleshooting—and threatened profit margins and client retention—Polar started evaluating alternatives.

They selected Axcient’s cloud-enabled BDR on HP infrastructure, which required no hardware or agents, simplified setup and Exchange-level recovery, and offered responsive support. The switch reduced support hours and RMA disruptions, improved recovery flexibility and reliability, and is now being rolled out as a standard offering to protect profitability and give clients greater peace of mind.

Polar Systems Inc.

Tim Tragesser

Vice president