Case Study: Thrive Networks (a Staples Company) achieves reduced support time, increased efficiency and higher profits with Axcient

Thrive Networks, a Staples Company, Uses Axcient’s Enterprise-Level Solution

Thrive Networks, a Staples Company and managed service provider preparing to expand nationwide, struggled with a patchwork of third‑party backup and cloud tools— including tape backups that required constant client intervention and costly cloud services clients wouldn’t fully adopt. This complexity drove up support time, reduced employee efficiency, and produced uneven revenue.

Switching to Axcient’s single‑platform appliance plus cloud backup gave Thrive a simple, all‑in‑one backup, business continuity and disaster‑recovery solution at one effective price point. The result: far less time spent on administration and support, no required customer intervention, a more consistent revenue stream, higher profits and improved customer satisfaction, backed by Axcient’s partner-first support.

Thrive Networks

Dylan O'Connor

Chief Technology Officer