Axcient
111 Case Studies
A Axcient Case Study
Axcient partner TechEvolution, an MSP based in Massachusetts, faced challenges with its former business continuity provider, Datto, where support calls turned into sales pitches. The restrictive pricing and storage models were pushing some clients out of protection and underutilizing the MSP's own data centers.
Axcient provided the solution with its x360Recover platform and dedicated support managers focused on growth, not sales. By implementing custom pricing and storage options, TechEvolution gained the flexibility to design optimal services for clients, including government agencies, ensuring premier SLAs and better total cost of ownership while securely utilizing their own data centers.