Case Study: Symmetric IT Group increases margins with Axcient x360Recover

Symmetric IT Group boosts margins to 40%–70% with Axcient

Symmetric IT Group, a managed cloud security and IT services provider, faced challenges with their previous business continuity and disaster recovery (BCDR) solution, which was overcomplicated, overpriced, and generated a high volume of support tickets that hurt their profitability. They turned to vendor Axcient for a better solution.

Axcient implemented its x360Recover BCDR platform, including its Direct-to-Cloud and Chain-Free backup technologies. This provided Symmetric IT Group with a fast, flexible, and reliable solution that significantly reduced their ticket count from multiple times per week to less than once per quarter. The efficiency of the Axcient solution enabled the company to achieve 40% to 70% margins and ensured successful disaster recovery, including during a major hurricane.

Symmetric IT Group