Case Study: Avagio secures reliable Microsoft 365 backups and near-instant restores with Axcient x360Cloud

Service, Support and Speed Make Cloudfinder Top Choice for Microsoft 365 Backup

Avagio, an independent IT support, security and cloud-integration MSP in southwest England with 15 years’ experience and about 60–70 SMB clients, faced repeated failures and poor support from its legacy Microsoft 365 backup vendor. With roughly 400 Microsoft 365 suites to manage, Avagio needed a reliable, easy-to-administer solution that delivered consistent backups, simple authentication and fast, human-centered support so they could restore client data quickly and dependably.

Axcient’s x360Cloud provided that solution: easy setup and API-based authentication, proactive partner support, pooled long-term retention, and detailed reporting/verification. The platform’s granular full-text search and near‑instant, point‑in‑time non‑destructive restores let Avagio avoid lengthy Microsoft recovery timelines, restore data quickly via the browser, expand x360Cloud across existing and new clients, and restore trust with clients.

Avagio

Liam Broughton

Service Director