Axcient
111 Case Studies
A Axcient Case Study
Progressive Computing, an MSP based in New York, faced a complete takedown when a ransomware attack via their RMM platform encrypted every one of their 2,500 endpoints and 250 servers across 80 clients. The scale of the attack threatened their business and their clients' operations. They turned to their existing business continuity and disaster recovery (BCDR) solution from vendor Axcient, x360Recover, to attempt a recovery.
Axcient provided both technology and exceptional support to enable the recovery. Using x360Recover, Progressive Computing successfully restored 100% of their data across all encrypted endpoints in just 17 calendar days, with zero data lost and without paying any ransom. The vendor's product performance and dedicated engineering support were instrumental in achieving this rapid, full-scale recovery, which saved the MSP and its clients from potential business failure.