Case Study: Alvarez Technology Group achieves limitless Office 365 business continuity with Axcient's CloudFinder

Overcoming Office 365 Business Continuity Limitations

Alvarez Technology Group, a Central California MSP with 20 years’ experience, discovered a critical gap in Office 365 after a client couldn’t recover a missing folder: Microsoft’s retention policies don’t guarantee long-term data integrity, and native recovery can be time-consuming or impossible once retention windows expire. End-user deletions, cumbersome search and scripted restores, and compliance concerns left Alvarez needing a reliable business-continuity solution for clients.

Alvarez implemented Axcient’s CloudFinder, which performs frequent backups, provides limitless retention, and uses Smart Search for fast, granular recovery without scripting. The tool restored deleted items, reduced restore time, improved compliance (including HIPAA considerations), addressed ransomware and insider risk, and is now bundled for new clients—giving Alvarez a simpler sales conversation and stronger, ongoing data protection for customers.

Alvarez Technology Group

Luis Alvarez

President & CEO