Case Study: Automation Concepts & Technologies, Inc. achieves $1,200/month savings and reduced support tickets with Axcient Replibit

Msp Saves $1,200 A Month By Moving From Datto To Axcient

Automation Concepts & Technologies, a Greater Boston MSP serving SMBs since 1989, struggled when its former backup provider, Datto, became costly and unreliable. An OS bug caused repeated extra snapshots and surprise storage overages that drove up client bills, increased support tickets, and threatened the firm’s operational efficiency and reputation.

The MSP migrated to Axcient’s Replibit, an image‑based, chain‑free BCDR solution with unlimited storage, automated virtual-boot verification, and centralized reporting. The switch eliminated surprise fees, dramatically reduced support cases, improved margins, and generated about $1,200 in monthly licensing savings while restoring predictable, reliable backup and recovery for clients.

Automation Concepts & Technologies, Inc.

Brian McCafferty

Chief Technical Offiicer