Case Study: TSG Networks achieves reliable, GDPR‑compliant disaster recovery and seamless file access with Axcient x360Recover and x360Sync

Long-time Axcient Partner Finds New Ways To Capitalize On X360 Platform

TSG Networks is a California-based, sibling-owned MSP serving SMBs that needed more responsive, compliant, and user-friendly data protection after their previous BDR vendor closed in 2014. They faced long vendor support wait times, growing GDPR and regulatory requirements, and end-user frustration with complex file sync tools—issues that threatened productivity and client satisfaction.

TSG adopted Axcient’s partner-centric x360Recover and added x360Sync, gaining GDPR-compliant solutions with fast support and minimal end-user training. x360Recover eliminated manual reseeding and simplified audits, while x360Sync provides nightly C‑drive and file backups, enables file access during power outages, and reduced technician time and costs—improving reliability, compliance, and overall client experience.

TSG Networks

Gloria Burt

President