Case Study: Levi, Ray & Shoup, Inc. achieves uninterrupted business continuity and increased margins with Axcient x360Recover Direct-to-Cloud

Levi, Ray & Shoup (LRS) expands data protection capabilities while increasing margins with x360Recover Direct-to-Cloud.

Levi, Ray & Shoup (LRS), an MSP, faced growing continuity challenges as remote work and rising cyber threats exposed the limits of their legacy BRC appliance. Slow, nightly backups, inability to virtualize workstations quickly, and per‑off‑site‑appliance billing created longer recovery times, occasional backup failures, and surprise costs that strained client relationships.

LRS migrated clients to Axcient x360Recover Direct‑to‑Cloud — a hardware‑free, chain‑free BCDR with an agent, faster backup cadence, BYOD/BYOC options, and flat‑fee pooled storage. The move enabled near‑real‑time restores, simpler billing, fewer support tickets and reuse of existing appliances; LRS recovered a ransomware‑hit client to an hour before the attack and had core systems back the same night, increasing margins without raising client prices and delivering uninterrupted business continuity.

Levi, Ray & Shoup, Inc.

Scott Brown

Senior Network Consultant