Case Study: LANAIR Group achieves profitability and streamlined operations with Axcient x360 Platform

LANAIR Group improves operational efficiency and profits through standardization on the Axcient x360 Platform

LANAIR Group, an MSP founded in 2006, was weighed down by vendor sprawl—managing about 25 different backup vendors—which drove up support tickets, stretched security and integrations, prolonged employee onboarding (14 days), and eroded profitability and sales efficiency.

By standardizing on the Axcient x360 Platform and reducing vendors by more than 80% (now down to three, with full standardization planned), LANAIR regained profitability, cut support tickets and alerts nearly 50% thanks to self-healing features, shortened onboarding by four days (to 10), lowered per-machine backup costs, reduced their attack surface, and streamlined sales—while leveraging automated tools like AutoVerify, Virtual Office, AirGap and Direct-to-Cloud.

LANAIR Group

Neil Hawkins

Partner and COO