Case Study: DeKalb Clinic achieves elimination of application downtime with Axcient

Health Clinic Uses Cloud-Based Business Continuity Solution to Eliminate Application Downtime

DeKalb Clinic, a community healthcare provider supporting 25 servers and 16TB of data with a small IT team, experienced a dual SAN disk failure that took their EHR offline. Relying on Symantec Backup Exec and tape rotations, the clinic faced a lengthy, error-prone recovery—taking about 8–9 hours to restore critical data.

They implemented Axcient’s local appliance plus cloud-based Recovery-as-a-Service, allowing servers to fail over locally or to the cloud and be brought online in minutes. The change eliminated tapes, simplified management and alerts, and delivered faster recoveries and true business continuity with no application downtime.

DeKalb Clinic

Fred Torres

Programmer and Hardware Analyst