Case Study: Entech US achieves profitable BDR growth and seamless client upgrades with Axcient

Expanding Profitable Backup and Disaster Recovery Services with a 100% MSP Focused Provider

Entech, a 20-year MSP and the largest provider from Tampa to Marco Island, faced growing problems after adopting a legacy backup vendor: inconsistent account reps, poor follow-through, surprise storage overages, inflexible pricing, and a costly rip-and-replace upgrade requirement that threatened client relationships and profitability.

Entech switched to Axcient x360Recover, gaining a channel-only partner with a dedicated Partner Success Manager, 24/7 support, chain-free Direct-to-Cloud BDR, pooled storage flat-fees, and built-in features like AirGap, AutoVerify, and Virtual Office. The move cut costs (up to 55% in monthly savings), increased margins, reduced vendor management, enabled upgrades for clients at no extra cost, and allowed Entech to expand services and regain confidence in their BDR strategy.

Entech US

Stephen Tracy

Director of Managed Services