Case Study: ERGOS Technology achieves affordable business continuity and reduced support costs with Axcient

ERGOS Technology - Customer case Study

ERGOS Technology Partners is a Houston-based managed services company serving about 450 customers. Faced with regional risks such as hurricanes and the need for consistent, affordable business continuity and backup across a growing customer base, ERGOS was also contending with high maintenance overhead and unreliable vendor support that required disproportionate troubleshooting effort.

By partnering with Axcient, ERGOS gained a one-stop, lower-cost business continuity and backup solution that delivers clear visibility into offsite and local backups. The relationship reduced support burdens (previously three resources were needed to manage 75 devices), cut maintenance costs, and provided a responsive, transparent vendor partnership that ERGOS views as a long-term investment.

ERGOS Technology

Steve Pearce

Chief Technology Officer