Case Study: dmi Networking achieves HIPAA compliance and reliable patient-record recovery for dental clients with Axcient x360Recover Backup

DMI Networking Ensures HIPAA Compliance with Axcient Backup for Files

dmi Networking is a Bay Area managed service provider supporting about 100 dental offices and more than 30 years in business. As dental practices digitized patient records, dmi needed a HIPAA‑compliant backup that could protect open databases (Dentrix, Open Dental), image files, and provide granular recovery for accidentally or maliciously deleted records—capabilities many consumer backup solutions lacked.

dmi deployed Axcient x360Recover Backup (branded for dmi) to back up open file types, exclude unnecessary files to reduce storage costs, and manage restores from a single multi‑tenant console. The solution delivered historical versioning, retention of deleted files, detailed audit reports that helped identify a malicious user, and easy recovery of missing data; today more than 80 clients use the service and dmi backs up over 4 TB to the Axcient Cloud.

dmi Networking

Dan Gospe

Chief Operating Officer