Case Study: Digital Seattle achieves faster recovery and simpler backup management with Axcient x360Recover

Digital Seattle achieves 15-minute RPO and under 1-hour RTO with Axcient

Digital Seattle, an MSP and MSSP, faced significant challenges with its legacy backup and disaster recovery (BCDR) provider, including unreliable cloud recoveries after a cyberattack, human errors that deleted client backups, and inefficient chain-based technology that required frequent, time-consuming reseeding. After ten years, these issues compelled the company to seek a new solution, leading them to the vendor Axcient and its x360Recover product.

By implementing Axcient's solution, Digital Seattle gained access to chain-free backup technology, which eliminated the need for reseeding and enabled near-instant recovery. The results included achieving a 15-minute recovery point objective (RPO) and a recovery time objective (RTO) of under one hour, while also drastically reducing the time and resources required to manage backups. The automation and innovation provided by Axcient gave the company confidence in its recovery capabilities.

Digital Seattle