Case Study: Cygnus Systems achieves $12,000 monthly savings with Axcient x360Recover

Cygnus Systems saves $12,000 a month with Axcient

Cygnus Systems, a Midwest MSP, faced rising costs and management challenges with their previous BCDR vendor, Datto. High support ticket volumes, expensive hardware, and declining service after a vendor acquisition prompted them to seek a new solution. They needed a more cost-effective and reliable business continuity and disaster recovery service from a dedicated partner.

Axcient implemented its x360Recover solution for Cygnus Systems, providing an all-in-one BCDR platform that supported both appliance-based and hardware-free deployments. The results were significant, with the MSP saving $12,000 every month—a 50% reduction in overall costs. This was achieved through a 70% decrease in support tickets and at least a 50% reduction in labor requirements, allowing engineers to focus on more valuable tasks.

Cygnus Systems