Case Study: Cinch I.T. saves clients 46% on backup and boosts profit margins with Axcient x360Recover

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Preview of the Cinch I.T. Case Study

Cinch I.T. saves clients 46% on backup with Axcient

Cinch I.T., an IT services provider and franchise, was struggling with an unreliable business continuity and disaster recovery (BCDR) solution that generated numerous support tickets for failed backups. Needing a cost-effective and dependable BCDR technology from a vendor committed to supporting MSPs, they turned to the vendor Axcient.

Axcient implemented its x360Recover solution, which provided comprehensive BCDR with automatic tools, simple flat-fee pricing, and infinite storage. This solution drastically reduced support tickets and associated labor. As a result, Cinch I.T. achieved 17-38% profit margins while saving its clients an average of 46% on backup costs.


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