Case Study: Borough of West Chester achieves reduced costs and improved resiliency with Axcient

Borough of West Chester Reduces Costs and Improves Resiliency With a Hybrid-Cloud Solution

The Borough of West Chester, which provides municipal services in Chester County, PA, relied on an IT environment managed by CIO William Mann that included 2 TB of data, 10 Windows servers and 75 workstations across four buildings running critical applications. Their backup approach—three-week tape rotations and a spotty Intronis cloud service—was time-consuming to manage and left the borough vulnerable to downtime and data loss.

They replaced tape and Intronis with Axcient Recovery-as-a-Service, a hybrid local-and-cloud solution delivered with partner Fraser AIS. The integrated platform delivers secure offsite protection, easy file restores and instant failover to the cloud in minutes, dramatically reducing total cost of ownership and improving IT resiliency and business continuity.

Borough of West Chester

William Mann

Chief Information Officer