Case Study: IQ Technology Solutions achieves 75% faster deployments and reliable backup and disaster recovery, improving MSP value with Axcient

Axcient Improves MSP’s Value Proposition to Clients with Backup, Business Continuity, and Disaster Recovery Solution

IQ Technology Solutions is a nearly 20-year-old managed IT firm in Reno with about 20 technicians supporting 50 managed businesses and 110 break‑fix SMB customers. After moving from tape backups to various disk-based products, IQ found competing solutions (Symantec, Zenith) unreliable or difficult to manage, with frequent backup failures and slow, complex virtual failovers that threatened client uptime.

IQ replaced those systems with Axcient’s unified backup, business continuity, and disaster recovery platform. Axcient deployed up to 75% faster, was ready in about 15 minutes in tests, and eliminated the regular backup failures IQ experienced before. Fast, reliable failovers (one client was back online in 15 minutes) and dedicated migration support let IQ bundle Axcient as a managed service, improving their value proposition, reducing admin time, and increasing client stickiness.

IQ Technology Solutions

Aaron Boigon

Vice President