Case Study: Absolute Technology Solutions achieves minutes-long recovery and 25–30% margin growth with Axcient x360Recover Direct-to-Cloud

Absolute Technology replaces Acronis with x360Recover Direct-to-Cloud for near-instant recovery and business expansion

Absolute Technology, an MSP, struggled with business continuity under its previous BDR provider: a crypto‑malware restore took nearly two weeks, support was caught in a Kaseya–vendor loop, and storage‑based licensing made backup services hard to price and unprofitable. These issues limited margins and prevented the company from selling BCDR as a standalone service.

They moved to Axcient’s x360Recover Direct‑to‑Cloud, a hardware‑free, all‑in‑one BCDR offering with minutes‑long RTO/RPO, AirGap, AutoVerify and Virtual Office, plus simple per‑device pricing and 24/7 support. The switch cut recovery time from weeks to minutes, grew margins by about 25–30%, freed up technician time to be billable, and delivered significant monthly savings while helping Absolute Technology win new clients.

Absolute Technology Solutions

Daniel Knight

Owner