Case Study: Ceeva achieves reliable business continuity and faster recovery with Axcient

A True Business Continuity Solution is Ceeva’s Competitive Advantage

Ceeva, a Pittsburgh-based IT services firm serving more than 150 legal, non-profit and manufacturing clients, faced unreliable, inflexible legacy backup software and poor vendor support. Broken backup chains and slow recoveries forced time-consuming reinitializations and hindered the team’s ability to respond quickly to customer calls, reducing productivity and service quality.

Ceeva adopted Axcient’s cloud-based Recovery-as-a-Service—an agentless, web-managed platform with reverse incremental backups and one-click failover. The change provided fast, centralized management and reliable failover (an internal accounting server was restored without users noticing; a client’s email was back in under an hour), delivering full protection of files, databases and applications, higher customer satisfaction, and improved staff productivity.

Ceeva

Rick Topping

Vice President of Sales