Case Study: Osprey I.T. Consulting achieves better BCDR and cost savings with Axcient x360Recover Direct-to-Cloud

MSP Upgrades from N-able to Axcient for Better BDR at the Same Price

Osprey I.T. Consulting, an MSP led by CEO Joshua Pavlock, was struggling with complicated billing and slow support from N-able while trying to provide reliable backup and disaster recovery for clients. After those frustrations, the company turned to Axcient and its x360Recover Direct-to-Cloud solution to improve BCDR without increasing costs.

Axcient implemented x360Recover Direct-to-Cloud, making client migration simple and adding cloud and on-prem backup flexibility, stronger security, and easier testing with AutoVerify. The results included faster administration, lower overhead, and better client protection: Osprey restored a customer’s environment in 15–20 minutes during a server failure, avoiding what could have been a month-long shutdown, and now backs up eight servers with Direct-to-Cloud plus five Microsoft 365 clients with Axcient x360Cloud.

Osprey I.T. Consulting

Joshua Pavlock

CEO and Founder