Case Study: LG Electronics achieves 80% development cost savings and a scalable IoT platform with AWS IoT

LG Electronics - Customer Case Study

LG Electronics faced rapidly growing demand for Wi‑Fi–enabled ThinQ devices that strained its on‑premises servers and exceeded internal development and operations capacity. To build a scalable, secure, and easy‑to‑manage IoT platform, LG turned to AWS IoT—adopting AWS IoT Core and a serverless stack (including AWS Lambda) to support device connectivity and reduce infrastructure overhead.

Using AWS IoT Core, Lambda, X.509 authentication, Amazon ElastiCache, and Amazon DynamoDB (plus the Device Shadow Service), AWS IoT helped LG relaunch its platform with far fewer resources and achieve an 80% reduction in development cost. The solution improved service consistency, sped developer workflows, enabled serverless services like chatbots and air‑quality monitoring, and let LG focus on business logic while relying on AWS IoT and AWS solutions architects for infrastructure support.

LG Electronics

Kim Kunwoo

Chief of the Service Development Team, LG Cloud Center