Case Study: M&C Aviation achieves back-office automation and streamlined global GSSA operations with Awery ERP

M&C Aviation - Customer Case Study

M&C Aviation is a global GSSA/GSA operator headquartered in Singapore with 38 offices in 23 countries and partnerships with 44 operators. Facing a highly competitive market where airlines expect GSA margins to be tight, M&C needed to replace multiple point solutions with a single, automated back‑office system to optimize staff, streamline accounting and billing, and improve transparency — so they selected Awery and its Awery ERP GSSA/GSA set with multi‑office and multi‑currency support.

Awery implemented its Awery ERP platform, providing integrated accounting, rate‑sheet driven invoicing, AWB stock and booking management, flight scheduling and consolidated reporting. As a result, M&C reduced paper processes and human resources required for billing and AWB management, simplified flight and stock handling, and improved reporting and reconciliation for customers and operators; today M&C uses Awery ERP for most back‑office functions (with only two niche local tools remaining), has relied on Awery for over two years, and has migrated 40% of critical functionality from Flash to HTML5 for smoother performance.

M&C Aviation

Shehan Mathew

M&C Aviation