Case Study: AZ Maria Middelares increases departmental capacity by 50% with Awell Health

AZ Maria Middelares boosts departmental capacity by 50% with Awell Health

AZ Maria Middelares (AZMM), a hospital in Ghent, Belgium, sought to improve efficiency and patient care in its pain centre. The challenge involved a complex pre-consultation process where patients had to complete numerous questionnaires, which was time-consuming for both patients and clinicians and hindered departmental capacity. They partnered with Awell Health to implement a digital care pathway solution.

Using Awell's platform, AZMM automated the collection of patient questionnaires and integrated the data directly into electronic health records. This solution saved clinicians 15 minutes per consultation, allowing the department to treat an additional patient each day. This resulted in a 50% increase in departmental capacity per session, while also improving the quality of patient care and strengthening clinician-patient relationships.

AZ Maria Middelares(AZMM)