Case Study: AZ Jan Palfijn achieves 99% reduction in survey admin effort with Awell Health

AZ Jan Palfijn reduces survey admin effort by 99% with Awell Health

AZ Jan Palfijn, a leading European hospital, faced the challenge of manually collecting and processing government-mandated patient satisfaction surveys, a time-consuming process that took approximately 130 hours per year. To transform this burdensome task into an efficient process, the hospital turned to Awell and its clinical workflow automation platform.

By implementing Awell, the hospital automated and digitized its survey distribution and data collection. This solution from Awell led to a 99% reduction in manual effort, saving 128 hours annually, and enabled the hospital to surpass its governmental data collection requirement by 218%.

AZ Jan Palfijn