Case Study: RingBoost achieves new lead-generation channels and improved customer engagement with Awario

RingBoost gets new lead generation channels and improves customer loyalty with Awario

RingBoost, the nation’s largest marketplace for custom phone numbers, was relying on unreliable Google Alerts to monitor media and social mentions, which led to missed notifications, slow response times, heavy manual work, and overdependence on agencies. Seeking a social listening solution, RingBoost piloted and adopted Awario to improve monitoring, PR tracking, and campaign keyword coverage.

Awario delivered instant inbox alerts, historical mention retrieval, custom keyword searches, competitor monitoring, and multiuser access, enabling RingBoost to respond faster, validate agency metrics, and track campaign and competitor performance. The tool uncovered Reddit as a new lead-generation channel (growing RingBoost’s market reach), reduced time spent on manual tracking so teams could focus on content, and improved customer engagement and teamwork — all driven by Awario’s real-time alerts and analytics.

RingBoost

Ellen Sluder

Vice President of Marketing