Case Study: Polkomtel achieves scalable IoT service enablement with AVSystem

Creating New Value Added Services for Enterprise Customers with AVSystem’s M2M Connectivity Management solution

Polkomtel, a major telecommunications operator in Poland, faced the challenge of managing increasing market demands for B2B services. They needed a single, future-proof platform to serve any IoT use case, provide extensive business intelligence, and ensure scalability and flexibility. To address this, they selected AVSystem and its M2M Connectivity Management solution to act as a central service enablement platform.

AVSystem implemented its Coiote IoT Application Enablement platform, which integrated data from numerous external systems like billing and device management into unified views for both admins and end-users. The solution provided Polkomtel with significant results, including reduced support operation gaps, comprehensive SLA maintenance, customizable customer dashboards, and advanced asset tracking with geo-fencing capabilities. This enabled Polkomtel to offer new value-added services to enterprise customers, creating new revenue streams.

Polkomtel